Careers at AgileOne

SUMMARY OF RESPONSIBILITIES:
The Billing Support Manager is responsible for overseeing the accuracy and integrity of weekly invoicing processes, ensuring timely billing, cash application, and accounts receivable activities. This role audits and validates invoices, identifies and resolves billing discrepancies, reviews and corrects outstanding receivables, and manages aging reports to support effective collections. The position also provides invoice status reporting to suppliers, processes account adjustments, and collaborates with customers and internal stakeholders to resolve payment issues and maintain accurate financial records.

DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (each duty and function listed indicates % of time to total 100%):

• Monitors weekly invoicing files, checks invoice approval status daily, takes immediate action to resolve any rejected invoices. 15%
• Process TC readiness testing, pre-export reconciliation and validation. Work with suppliers, clients, and MSP teams on corrections. 15%
• Create/maintain excel spreadsheets to compare/reconcile data using pivot tables, v-lookup, etc. 10%
• Research and respond to payment status inquiries. 15%

MARGINAL FUNCTIONS (each function listed indicates % of time):

• Understand the relevant terms of the contract and monitor the invoicing process to ensure the correct bill rate, markup, hours, payment terms special billing data, etc., are processed correctly through the VMS system (front and back end). 5%
• Establish relationships with key contacts with the customer and suppliers to quickly resolve any issues or disputes related to invoicing; arrange for expedited payment as needed. 5%
• Provide regular updates to the customer, executive management, and other AgileOne leaders as needed. 5%
• Monitor aging reports on a weekly basis. Identify problematic areas, investigate, and take corrective action to resolve aged issues. 5%
• Prepare and/or monitor all adjustments and rebilling activity to ensure that rebilled invoices are correct, approved, and paid. 5%
• Monthly, quarterly, annual spend/rebate reporting. 5%
• Review corresponding MSA’s SubK’s, configuration summaries, and CW data uploads to derive the vendor billing and payment summaries. 5%
• Participate in all implementation calls. 5%
• Other job-related duties as assigned. 5%

REQUIRED QUALIFICATIONS:
The primary duties of this position are performance and execution of business operational requirements of the Company. This position’s primary duties include the exercise of discretion and independent judgement with respect to matters of significance.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to work independently.
• Detail oriented.
• Well-developed problem-solving skills.
• Knowledge of VMS systems.
• Knowledge of the MSP Process.

SUPERVISION EXERCISED/# OF STAFF: 
N/A

LANGUAGE/COMMUNICATION SKILLS REQUIRED (written & verbal):
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedural manuals.  Ability to present information effectively and to respond to questions from groups of managers, clients, customers, and the general public.

COMPUTER/SYSTEM SKILLS REQUIREMENTS: 
Working knowledge of computers including Windows environments, email, and the internet.  Proficiency with MS Office applications including Excel, Word, PowerPoint, Outlook, Project and Visio.  Ability to quickly learn AgileOne proprietary technology.

SKILLS REQUIREMENTS:

• Proficient in Excel
• Proficient problem-solving skills
• Knowledge of Acceleration VMS
• Knowledge of MSP and account specific process
• Knowledge of AP/AR practices
• Strong mathematical skills.
• Strong reasoning ability.

CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:
N/A

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:
The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without a reasonable accommodation.

MENTAL DEMANDS (list below indicates % of time):

• Problem solving 20%
• Working with interruptions 10%
• Analytical skills 20%
• Creativity 5%
• Organization 100%
• Communications – written 25%
• Communications – verbal 20%

PHYSICAL DEMANDS (list below indicates % of time):

• Stand: 5 %
• Sit: 90 %
• Squat: 0 %
• Walk: 10 %
• Bend: 5 %
• Repetitive Motion: keyboarding 90 %
• Climb: 0 %
• Twist: 2 %
• Operate Equipment:  0 %
• Air and other public transportation Business Travel: Less than 5 %
• Driving: Less than 10 %
• Lifting (lbs): Less than 10 lbs – less than 5% lifting
  
  • Percentage of time Low Lifting:  Less than 5 %
  • Percentage of time High Lifting: Less than 5 %
• Carrying (lbs): Less than 10 lbs
  
  • Percentage of time Carrying: Less than 5 %