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SUMMARY OF RESPONSIBILITIES:
The Client Services Coordinator is required to support client users, supplier partners, and contingent workers with utilizing the AgileOne technology; maintain the integrity and accuracy of your specific account database; further the efforts of the on-site management team in all Implementation and training duties, and contribute to the professionalism of AgileOne by consistently providing a high level of customer service to the client, suppliers and contingent workers.

ASPIRE Program: This job is under our Aspiring Skills Program for Industry Readiness and Employment, a career accelerator program designed for candidates with no experience to gain knowledge for a new career. We provide a three week, live, training program to give you the skills to fast-track your career in Talent Acquisition, with a focus on Managed Service Provider and Vendor Management System solutions.

DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (each duty and function listed indicates % of time to total 100%):

• Perform date entry into systems as needed. 20%
• Provide user training to Client and Vendor users as needed. This task will continue after implementation as well. 10%
• Act as a point of contact for administrative systems issues during onboarding, compliance screenings or PO generation between Client or Vendors. 20%
• Coordinate and ensure the timely delivery of reports to the client or vendors. 20%
• Maintain the integrity of system data; ensure accuracy of reporting through AgileOne technology. 10%
• Follow all processes and procedures defined by AgileOne management. 10%
• Review resumes and identify qualified applicants. 5%
• Other duties and special projects as assigned. 5%

MARGINAL FUNCTIONS (each function listed indicates % of time):

• Manage end to end onboarding activities from offer acceptance through start date. 25%
• Maintain all compliance documentation per standard operating procedures. 25%
• Other job-related duties as assigned 25%
• Train client managers and/or vendor partners as needed. 25%
• Other job-related duties as assigned TBD%

REQUIRED QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of desktop computers and MS Office, Excel, Word, PowerPoint, and Outlook, including Internet and Internet based technologies.
• Ability to learn proprietary technology.
• Excellent verbal and written communications.
• Professional appearance.
• Able to prioritize multiple tasks without compromising service or quality.
• Able to work independently with minimal supervision.
• Excellent organizational skills.
• Ethical, fair and professional conduct in all candidate, client, and peer interactions.
• Flexible, accountable and a team player.
• Excellent time management skills and ability to work well in a fast-paced environment.
• Excellent memory and recall skills.

SUPERVISION EXERCISED/# OF STAFF:
None

LANGUAGE/COMMUNICATION SKILLS REQUIRED (written & verbal):
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to present information effectively and to respond to questions from groups of managers, clients, customers, and the general public.

COMPUTER/SYSTEM SKILLS REQUIREMENTS:
Working knowledge of computers including Windows environments, email, and the internet. Proficiency with MS Office applications including Excel, Word, PowerPoint, Outlook, Project and Visio. Ability to quickly learn AgileOne proprietary technology.

SKILLS REQUIREMENTS:

• Ability to become proficient in: All AgileOne and ActOne Technology.

EDUCATION REQUIREMENT:
High School Diploma or equivalent

CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:

• None

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:
The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without a reasonable accommodation.

MENTAL DEMANDS (list below indicates % of time):

• Problem solving 70%
• Working with interruptions 50%
• Analytical skills 60%
• Creativity 50%
• Organization 80%
• Communications – written 50%
• Communications – verbal 50%

PHYSICAL DEMANDS (list below indicates % of time):

• Stand: 5 %
• Sit: 90 %
• Squat: 0 %
• Walk: 10 %
• Bend: 5 %
• Repetitive Motion: keyboarding 90 %
• Climb: 0 %
• Twist: 2 %
• Operate Equipment: 0 %
• Air and other public transportation Business Travel: Less than 5 %
• Driving: Less than 10 %
• Lifting (lbs): Less than 10 lbs – less than 5% lifting
• Percentage of time Low Lifting: Less than 5 %
• Percentage of time High Lifting: Less than 5 %
• Carrying (lbs): Less than 10 lbs
• Percentage of time Carrying: Less than 5 %

Other Job Compensation: This position has no additional compensation.

Certifications/Licenses:

US Dollar

Computer/System Skills Requirements:

<p>We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.</p> <p>For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p> <p>The Know Your Rights poster is available here:<br><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="nofollow">Know Your Rights</a></p> <p>The pay transparency policy is available here:<br><a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="nofollow">Pay Transparency</a></p> <p>If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.<br><br>The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.</p> <p><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank" rel="nofollow">E-Verify Poster</a></p> <p><strong>EEO/AA Employer/Vets/Disabled</strong></p>

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

The Know Your Rights poster is available here:  Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

The pay transparency policy is available here:  Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.

The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Benefits:

BENEFITS:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required

Grade: NS 05

Pay Min:

Pay Mid:

Pay Max:

Additional EEO:

Additional EEO 2:

Additional EEO 3:

Hours: Normal daytime business hours Monday through Friday

Time Zone:

Day 1: Monday

Day 2: Tuesday

Day 3: Wednesday

Day 4: Thursday

Day 5: Friday